main battlefield of future brand marketing
- Excellent customer experience is the core element of enterprise to be different and to increase conversion rate.
Experience thinking help optimize the experience from the whole process, so as to improve the customer experience,
enhance customer loyalty, and achieve business growth.
Precisely positioning user, globally create full-touchpoint experience
The digital consumer experience starts with research, not speculation. While accurately positioning users, we study the roles, behaviors, and expectations of each stage of the customer life cycle. With combination of people, processes and technology, digital transformation can take shape.
nnovation integrating brand, space and digitalization, creating a new business model
Integrating business strategies, and innovating consumer experience. In the new retail era, efficiency upgrades, experience upgrades, and service upgrades are needed. Our multi-touchpoint business experience service system for brands and retailers are created from the aspects of brand, space and digitalization.
Future experience is coming
In a highly competitive market environment, finding breakthroughs and innovations has become the key to product success. We adopt user-centered and empathy-oriented design thinking, make experience innovation and create product experiences that exceed consumer expectations.
Redefine the relationship between people, cars and scenes
From brand strategy to design implementation, from digital planning and service mechanisms to off-line 4s store experience centers. We help auto brands to implement globally omni-channel service strategies on products / services, content / communications, employees / behavior.
Achieve business growth
through experience innovation.
- Well integrates design, technology and strategy to create digital, service and brand experience that people like.
More than just imagination, We make the world better
Well, a leading experience innovation
design consulting in China
- In 2008, we began to implement the ”customer-centric” thinking
and have successively cooperated with many of the world’s top 500 and unicorn companies,
such as BYD, Skyworth, ZTE, BAIC, Hongqi, Midea, Haier, Hisense, Oppo, vivo, Nubia and etc.
We help customers to optimize the global experience from all touch points,
and help consumers to build Consolidated meaningful connections with these brands.